Most training is forgotten by Friday. Ours shows up the next morning.
We re-measure at 60 to 90 days on your client's own metric, so you know whether it stuck, not just whether people liked the session.
It sticks.
- People apply it the next morning. That's the test we hold ourselves to.
- It starts live, so the language belongs to the team, not to an app.
- Short refreshers between sessions keep it alive.
Built to be used Monday, not remembered at the offsite.
Every program follows the same arc. The live sessions build the language; everything around them keeps it in use months later.
Team pulse
A short survey to find where it's breaking
Session 1Live
Service recovery, by style
Session 2Live
Difficult client conversations, practiced
Day 60 to 90
Re-measure on the client's own score
Pulse
Three quick questions after every session. Did it get used?
Between-sessions feed
Short clips in the HumanCoda app, one idea at a time.
Check-in
What stuck, what didn't, and what's next.
RefreshLive
A return session, booked on day one.
What your team sees between sessions. One idea, under a minute.
Still used years later
One client team is still using the framework, and talking about "the birds," years after the training.
Measured the next morning
A three-question pulse after every session turns "it sticks" into a number you can see.
A return visit, built in
Your refresh session is booked on day one, before the language has a chance to fade.
Where do you want to go from here?
Talk to us about a slipping score
A 20-minute call. We'll shape the program to your team and timeline.
Start the conversation →BWill it fit my people?
Recovery conversations, by style
How it fits this team, not a generic one →CIs it worth it right now?
Measured on the number your client uses
What doing nothing could cost you →Different moment? Choose again →